Contract management was responsive to issues and demonstrated concern for government's changing needs.
Customer Testimonials
Customer Testimonials
Better service starts here. A few words from Kokua’s customers:
Kokua Support Services was rated Exceptional for Quality and Schedule on USMC contract.
My personal observation of the team Program Manager and feedback I have received over several years of performance, reveals her behavior and performance is routinely of the highest order of professionalism. {Kokua Onsite PM}
MANAGEMENT: Kokua Support Services did an excellent job checking in with COR on transition of personnel as well as maintenance of tasks to ensure the Government was satisfied with deliverables from engineers and designers.
Kokua Support Service Corporation performed exceptionally well over the last year during the execution of the base year of the contract…the employees performed their duties in a highly professional manner, were well versed in their duties and responsibilities while representing Headquarters Department of the Army.
Team Kokua are all professionals that work well together.
Contract management was “exceptional” and was responsive and engaged throughout the performance period.
Kokua Support Service Corporation performed exceptionally well. The contract employees performed their duties in a highly professional manner, were well versed in their duties and responsibilities while representing Headquarters Department of the Army. The employees were often the subject matter expert in technical aspects concerning an array of aviation topics, were critical in mitigating shortfalls at the action officer level, and have made significant contributions to synchronizing and supporting aviation requirements across the Aviation Enterprise.
The contractors are, without a doubt, the right/best people for the job. This speaks well of the contractor's ability to understand the requirements of the contract and to recruit and hire the right personnel.
As a whole, their work exceeds on multiple occasions the standards with innovative designs, detailed analysis and high throughput.
The continuity of contractors allows us to task them with the management of very complex and technical portfolios that take a substantial amount of time to become knowledgeable and proficient.
The technical skillsets and products delivered by mechanical and electrical designers has been excellent. The engineering analysis completed by mechanical and electrical engineers has been excellent. The management of programs by the project integrator has been excellent. As a whole, their work exceeds on multiple occasions the standards with innovative designs, detailed analysis and high throughput.
Kokua has provided an excellent quality of service.
I don't know what Kokua is doing to keep their employees satisfied, but whatever it is, it provides a great benefit to us.