Operations Systems Manager


Job Location:  Arlington, VA

** Contingent upon contract award **

Mission Directed.  Team Designed. Outcome Driven!

At Kokua Support Services Corp. (Kokua) we are specialists in Department of Defense Engineering, Program Management, and Logistics. We have awesome customers with critical missions, and great employees who apply their expertise every day to ensure the Mission is Accomplished!  We have and continue to proudly serve customers in the Air Force, Army, Navy, and US Marine Corps. All of our employees are members of the team working in a supportive and professional working environment.  Kokua is distinguished by its commitment to clients, employees, community and excellence—for over 25 years.

Job Summary: 

Kokua is currently seeking an Operations Systems Manager who in concert with appropriate Army IT and information management agencies will ensure the operational readiness of all offices and workspaces, and IT/Communications hardware and systems in direct support of the HQDA ERG at each relocation site. Serves as an Action Officer in support of the Army COOP Program within the HQDA Operations Directorate.


Duties include:

  • -Advising the COOP Program Manager on IT-related issues/taskings impacting the ERG
  • -Facilitating COOP IT Working Group and COOP Configuration Management meetings in coordination with CIO/G6, NETCOM, and HQDA IT Service Providers
  • -Advising on IT-related issues/taskings impacting the ERG
  • -Provide coordination of HQDA COOP IT support staff at the ERFs
  • -Coordinating with host organization and ERS IT providers supporting each ERF
  • -Developing Service Level Agreements (SLAs) and Technical Agreements where applicable; monitor compliance with established agreements
  • -Assists establishing POM requirements to support IT/communications life cycle replacement plan(s)
  • -Conducting Site surveys for establishing new HQDA ERFs.
  • -Assist in coordination of HQDA COOP Exercises
  • -Assist in development of the HQDA COOP OPLAN and associated revisions
  • -Other duties as assigned.


Required Qualifications:

  1. Minimum of 8 years’ experience in IT Management.
  2. Requires Bachelor’s degree in IT Management, Systems Administration, Network Administration, or equivalent IT certifications.
  3. Top Secret SCI security clearance or ability to obtain a Top Secret SCI security clearance is required. 


Come Join Our Team!  Kokua is a Family-Oriented employer offering excellent benefits.  Kokua provides a choice of several medical plans, Company paid dental and vision plans, and immediate vesting in our 401K plan with 5% matching.  We offer a flexible spending account, Company paid group term life and disability insurance, and generous vacation leave and holiday schedules and additional sick leave.


Interested Applicants should click the link below to apply:

https://workforcenow.adp.com/jobs/apply/posting.html?client=ksscorp&ccId=19000101_000001&type=JS&lang=en_USOpens a New Window.

 Kokua Support Services Corp. is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled.

Kokua will provide reasonable accommodations to qualified individuals with disabilities.  If you require reasonable accommodation to apply for this job, please contact our Human Resources Department.

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