Administrative Support

Position Title:  Administrative Support

Position Type:  Full time, Non-Exempt

Job Location:  Langley AFB, Hampton, VA

Mission Directed.  Team Designed. Outcome Driven!

At Kokua Support Services Corp. (Kokua) we are specialists in Department of Defense Engineering, Program Management, and Logistics. We have awesome customers with critical missions, and great employees who apply their expertise every day to ensure the Mission is Accomplished! We have and continue to proudly serve customers in the Air Force, Army, Navy, and US Marine Corps. All of our employees are members of the team working in a supportive and professional working environment. Kokua is distinguished by its commitment to clients, employees, community and excellence—for over 30 years, and we are headquartered in Newport News, Virginia.

Job Summary

Administrative Support is necessary to perform a wide variety of complex, responsible, and confidential administrative duties in support of this organization.

Essential Duties and Responsibilities:

-Provide on-site support, including managing incoming phone calls on multiple lines; distributing and documenting messages to office staff; greeting and assisting office visitors, and executing office filing.

-Receive and route calls and visitors to the office. Answer questions and handle matters that can be resolved at the administrative level.

-Receive and review incoming correspondence, establish controls on certain items and prepare replies to administrative correspondence. Route correspondence to appropriate office staff.

-Prepare memos in accordance with Air Force Correspondence Manuals. Route memos for appropriate signature. Provide finalized memos to office staff.

-Compile and process documentation requests.

-Provide file documentation support, to include both electronic and hard copies of office generated letters, templates, processes, and other various documentation.

-Aid in office presentations and reviews. Route presentations and reviews for Public Affairs release approval as required.

-Assist in drafting, editing, publishing, printing, distributing, and reviewing various documents, including but not limited to technical reports, training material, white papers, and memoranda.

-Coordinate timecard submission. Ensure all time is submitted by established deadlines and work with supervisors (or acting supervisors) to obtain required approvals.

-Recommend operating procedures to improve workflow to ensure consistency and accuracy of methods of operation and professional protocol.

-Regulate the timely execution of tasks, to include preparing for meetings and special events.

-Manage electronic records management systems, processes and infrastructure

-Serve as primary SharePoint lead/expert that manage, train and advise division staffers

-Perform database management duties; develop/report accountability and readiness systems across programs.

-Process passport and visa requests as assistant to unit Passport Agent; provide staffing and communications flow the Dept. of the Army, 15 Embassies and the Department of State for global travel.

-Other duties as assigned. 

Requirements for the position include:

-A minimum of an associate degree is required in Business Administration or an associated field.

-A minimum of 5-years of experience database management, SharePoint administration, electronic records management and passport/visa processes.

Come Join Our Team!  

Kokua is a Family-Oriented employer offering excellent benefits.  Kokua provides a choice of several medical plans, Company paid dental and vision plans, and immediate vesting in our 401K plan with 5% matching.  We offer a flexible spending account, Company paid group term life and disability insurance, and generous vacation leave, holiday schedules and additional sick leave.

All qualified applicants are encouraged to apply at

Kokua Support Services Corp. is an Equal Opportunity Employer/Veterans/Disabled/V3 Certified Company.

Kokua will provide reasonable accommodations to qualified individuals with disabilities.  If you require reasonable accommodation to apply for this job, please contact our Human Resources Department.